I decided to start up a new lift company with two previous colleagues in order to provide our clients with excellent advice, solutions and a level of service second to none.
Throughout the course of my professional development I have gained extensive experience in listening to and understanding clients’ requirements.I am highly motivated and very customer focused with a proven track record at the highest levels.
I have over 37 years lift experience within the lift industry commencing as a lift apprentice before moving on to Installation Engineer, Service/Repair/Call out engineer, Repair/Service supervisor, Operations Manager, Repair/Service dept. manager, H & S manager, Sales consultant, and Regional Repair Dept. Manager.
I have extensive and successful management skills having experience within all aspects of the lift industry.
I have previously worked for Independent and Corporate lift companies and pride myself on customer communication.
I have been in the Lift trade “man and boy” since 1972 and still enjoy fault finding on lifts. I formed my first Lift Company in 1987 and my time on the tools ended in 1992 when I went into the office and became focused on customer care and management of systems to drive customer satisfaction. In short, I began as a trainee and eventually became a Managing Director, having carried all number of roles within the organisations I have worked for. I have extensive knowledge of Health & Safety, Quality systems such as ISO 9001, ISO 14001 and OHSAS 18001. All of these systems I have implemented in the past. When I was approached by Mark Warner to join him in this venture I had no hesitation. I believe the two of us have the same outlook on Customer service and communication. I am excited by this new venture and I am keen to ensure we bring the highest standards of workmanship, Health and Safety and customer service.